New Utility Billing Rates: New water, sewer and trash rates go into effect October 1st, 2024 and will appear on the statement you receive in November. Information about our rates can be found online: https://www.cityofsachse.com/193/Utility-Rates
Past Due Balances: Please note that past due account balances are due immediately and the due date showing on a bill with a past due balance is for the current amount only. Please contact Utility Billing regarding past due balances as delinquent accounts are subject to discontinued service.
Bulk Collection: October bulk collection occurs the week of October14th for yellow zone customers. The week of October 28th is for blue zone customers. The zone map can be viewed online https://www.cityofsachse.com/192/Trash-Services.
Water Restrictions: April 1st through October 31st limits watering to 2 days per week. Your allowed days of the week are contingent on address. Visit www.cityofsachse.com/331/Water-Conservation-Restrictions to view your allowed days.
Hourly Usage Available: MyWaterAdvisor2.com provides online access to Your World of Water™ and valuable information on constant flow or increased usage in a routine pattern.
Repaired a Leak?: Submit the Repair Adjustment request form online. https://www.cityofsachse.com/596/Repair-Adjustment-Request
